Reservations policies

Reservation: Minimum 3 night stay.

Payments: 30% deposit to confirm reservation, and the remainder upon arrival.

Cancellations:
Cancel anytime and still retain a percentage of your payment as a refund or credit for a future reservation.

Refunds:
Please consider purchasing travel insurance. Playa Escondida, except as noted in our policies, cannot be responsible for your failure to arrive for your reserved dates. Except as stated in our policy we will not refund your payment for any cause, including natural disasters, illness or any other reason.

* Credits will be valid for one year

All rates are based on double occupancy, extra persons, if approved, will be charged $150 USD/person/night. Children pay $50, adolescents and teenagers $75, mothers-in-law $100/night

Although you may find a child or two here at any time, Playa Escondida is primarily a resort for rest and relaxation. When we do accept children it is with some restrictions, both for the tranquility of other guests as well as for safety concerns. If you are considering sharing the Playa Escondida experience with your child...

* Normally children under the age of 12 years are not permitted due to the various child hazards (precipices with no guard rails, pool and ocean dangers).
* Dates usually available for children to visit are the weeks of Christmas, Easter and the summer vacation months.
* We do not accept more than 2 children per family.
* Children are not permitted in the Jacuzzi or Spa areas.
* Children are only permitted in the restaurant and bar areas until 9pm.
* Children are not permitted to have water toys in the pool, to splash or to rough house.
* Children are permitted in the pool until 30 minutes before sunset.
* Our pool is located in the middle of our restaurant and, if the children are disturbing the ambiance of the area, they will be asked to leave.
* Children must be accompanied by an adult at ALL times. This is especially important on our beach during the hours where we do not have a lifeguard.
* Parents must accept responsibility for their children.

Minimum 5 nights stay: arrival any day in December. Departure on December 27th, 28th or 29th

Holiday Celebration Fee: $150usd/adult; $100usd/child (12-17 years) and $75usd/child (under 12)

Prices are based on double occupancy.

Extra person (more than 2): $150usd/person per night. Children under 12y/o $50usd.

Minimum 5 nights stay: Arrival December 27th, 28th or 29th

Holiday Celebration Fee: $150 USD per person

Prices are based on double occupancy.

Extra persons (more than 2): Room Charge: $150usd/person per night.

Minimum 10 nights

Arrival and departure dates at your choice

after the 11th night low season rate will apply.

* Holidays rates apply from Dec 21st through Jan 1st.

Deposits: 50% of the room and holiday fee deposit to confirm reservation, and the remainder upon checkout.

Cancellations: If your room is not re-rented, the Holiday celebration fee will be FORFEITED before applying the Refund or Credit Schedule (our expenses for music, decoration and fireworks are based in full occupancy). Credits will be valid for one year.

* Holidays rates apply from Dec 21st through Jan 1st.

*Special Policies may apply for large groups, please check with our reservations department if you are planning a special event or coming as a large group.

Mexican law does not permit smoking in the hotel or on the beach. All of our rooms are non-smoking as are our dining areas, including the bar in the main restaurant. If you choose to smoke off-property, on a remote part of the beach, please show consideration for others.

Dear guest, we appreciate well-behaved pets. Although our policy permits only service dogs, exceptions are made for small, well-mannered companions with a $35 nightly fee. 🐾